SUPPORT/FAQ

  • Great Question! We have a complete video showing step by step how to do that. Check it out on

    https://www.youtube.com/watch?v=Av45CqBJ5u0

  • If you find yourself encountering any challenges during the setup process, don't hesitate to reach out to us for assistance. However, we kindly request that you take a moment to watch the instructional video provided above and attempt to follow the same steps before reaching out. Our support is tailored to address specific questions related to lyrics, and while we're more than happy to help, we are limited in providing guidance on basic computer actions. Your initial attempt at following the video steps will likely resolve common setup issues.

  • You have a few options and I’m going to list them in order of my personal preference:

    1. Google Drive (Dropbox or any other cloud storage)
      From your personal computer, access drive.google.com, log in with your Google account and upload your file (Instructions)
      Turn on your Lyrics Prompter and connect to wifi (Instructions).
      Open the browser and go to drive.google.com, log in with your Google account and click to download the file you uploaded in the first step.

    2. Send an email to yourself
      On your personal computer, open your email and click to compose a new email. In the TO field, input your own email.
      Now click to attach a file, select your lyrics file and click send.
      Turn on your Lyrics Prompter and connect to wifi (Instructions).
      Open the browser and navigate to your email, find the email you just sent to yourself and click on the attached file to download.

    3. Save it in a flash drive
      Save the file from your personal computer into a flash drive
      Turn on your Lyrics Prompter and plug the flash drive in the USB port located on the outside of your prompter
      Open File Explorer, find your flash drive, move the file from your flash drive into a folder in your prompter (Instructions)

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